Walmart Merch One

Walmart’s Merch One

Walmart · Principal Product Designer and Design Systems Lead

A unified merchandising platform integrating pricing, inventory, space, assortment, and financials into a single actionable experience for 10+ user types across the business.

Problem

Merchants couldn't act fast enough on in-season issues. Finding, prioritizing, and acting on business issues required pulling data from multiple tools and sources. Root-causing problems was slow and manual, there was no clear path to action, and merchants had no way to understand whether their actions actually worked.

Opportunity

$509M in addressable business value. Across six identified opportunity types, the platform could surface and enable action on over half a billion dollars in potential value. At a 25% capture rate assumption, that equates to $127M per year.

Phase 2:

Phase 2 expanded scope significantly. I partnered with Walmart's customer-facing Living Design System team to align core components with Merchant tools, anchored to Merch One, a platform consolidation initiative bringing multiple Merchandising tools into a single unified product. This phase encompassed a full Sketch to Figma migration, cross-team component audits, and integration of fragmented design libraries across multiple Merchant teams. I also directed an embedded Accenture contractor team to scale component production. Governance frameworks including design syncs and office hours were established to maintain system integrity and prevent library fragmentation as the system scaled.

Complex Components

Tables were one of the most complex components to standardize. Usage varied significantly across teams, each with different structural needs, interaction patterns, and responsive requirements. This required multiple iterations to reach alignment, working closely with designers, engineers, and PMs to define consistent behavior that could flex across contexts without fragmenting the system.

Pricing Table

Phase 3:

The Merchant component library was selected as the foundation for Walmart's Enterprise Design System. I collaborated with cross-functional teams across the organization to consolidate components, drive adoption, and establish design standards at enterprise scale. Transitioning to the Walmart Marketplace team, I continued leading design systems strategy and contributed as Principal Designer to the Marketplace Design System.

Timeline

Time was always the biggest constraint. Because the libraries needed to keep pace with live product deadlines, we rarely had room for extended testing cycles. Instead, we leaned on internal feedback loops, community input, and iterative releases to keep things moving without compromising quality.

Impact